I'm running a 17' MBP (late 2011) with 2.5GHz i7 CPU, 16GB RAM and a 1TB SSD for storage. El Capitan worked fine and all the updates were applied. Intel gma 4500mhd ubuntu driver for mac. The install of Sierra (production, not the beta) went without a hitch. However, after using Siri and a few other applications (which I closed) I opened and used Pages (also just upgraded). After about 15 minutes, the bluetooth mouse froze, then the built in trackpad froze and the keyboard. I gave it a few minutes in case it was clearing up. I accessed the pages document from my iPad and it updated on the MBP screen.
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Eventually a hard restart with the power button was required. I've had to restart twice this way, but was running a different application when it stopped on the earlier occasion. Has anyone else had this happen?
I have this same issue, and the chain of failure may be indicative of the problem. I have two keyboards connected to the Mac and two mice, because I use it on two sides of the desk (one side is the iMac with an Apple Extended Keyboard II and Logitech MX Revolution) and the other is at my cintiq, where I use the cintiq pen, apple mouse and wireless keyboard. First, one of the devices will fail to respond.
Usually one of the mice, but once it was the keyboard. If I switch to another device, it'll work fine for a few seconds or minutes, then also stop responding. I'll switch to another, and it too will work for a bit, then stop responding. Eventually I'll run right out of input devices and the Mac will sit there waiting for something to happen but I'll be unable to communicate with it. Throughout all this, the Mac itself works. I can plug in USB devices and they'll appear in finder, I'll unplug them and up pops the warning not to disconnect, then plug them back in and they're good. I can SSH into the Mac OK, and I can connect via filesharing.
It seems to be related to something in the HID that's just dropping out input devices one by one, and also one by one.as they're being used. One mouse and one keyboard is bluetooth, the other keyboard is ADB-USB, and the other mouse is a USB wireless dongle. The cintiq is USB. It's happened to me four times so far, in about three days. Yeah; after your first reply confirming that you also had a Logitech wireless mouse, I uninstalled the driver and reverted to a corded mouse. (Incidentally, the only one I had on-hand was a Logitech.
It's been fine for about 5 hours, which is long enough that I should've had lots of problems by now.) I re-installed their updated driver - 3.9.5, the one posted around 4:21pm on 9/23 - and immediately back to crash central. Uninstalled, restarted, fine again. (and this is with the USB keyboard plugged in and my external display as well.) So hopefully they'll keep at it; I'd really rather not get rid of my trusty Revolution. I may try the Revolution just without the LCC driver and let Apple's Plug n' Play drivers work - I used it like that for years. Hello crashsite2, Thanks for reaching out to the Apple Support Community. I know how important it is to keep your Mac up and running as expected, and I'd like to help you get your keyboard and mouse working again.
Whenever we see behavior like this with hardware freezing it can help to reset the System Management Controller (SMC) on your Mac. The SMC help control and regular the different hardware systems and connection on your Mac.
Have a look at the article below to learn how to reset it: If the behavior persists, or you run into any trouble, the entire community is here to help. Best Regards. Hi Branden85, Thanks for the advice. It made no difference this time, but I'll keep it handy for some of the other situations that can occur. I kept looking for answers and found that one of the programs I use, needed a config change to remain compatible with macOS. The program was EagleFiler and although it was the latest version, it's necessary to switch off the TextInspectorBar to prevent a crash.
The author indicates that there are some issues still to be resolved in the GM version of Sierra. For anyone else having trouble, the following link will help: Just scroll down to EagleFiler 1.7.1 for instructions.
Thanks again for jumping in Branden85, it's much appreciated. All the best, crashsite2. I was wrong, looks like there's still a problem. I've tried removing Adblock and Ghostery because they use SIMBL, which was spitting out errors in the log. I'm wondering if there are some memory leaks in the new OS. It takes a while for the system to hang and the time varies depending on what's running.
I found this message in the log file: cloudd369: notify name 'com.apple.cloudkit.pcs.flushCaches' has been registered 140 times - this may be a leak I also note that the Dictation feature causes a string of error messages. I turned it off for now. I have this same issue, and the chain of failure may be indicative of the problem. I have two keyboards connected to the Mac and two mice, because I use it on two sides of the desk (one side is the iMac with an Apple Extended Keyboard II and Logitech MX Revolution) and the other is at my cintiq, where I use the cintiq pen, apple mouse and wireless keyboard.
First, one of the devices will fail to respond. Usually one of the mice, but once it was the keyboard. If I switch to another device, it'll work fine for a few seconds or minutes, then also stop responding. I'll switch to another, and it too will work for a bit, then stop responding. Eventually I'll run right out of input devices and the Mac will sit there waiting for something to happen but I'll be unable to communicate with it.
Throughout all this, the Mac itself works. I can plug in USB devices and they'll appear in finder, I'll unplug them and up pops the warning not to disconnect, then plug them back in and they're good.
I can SSH into the Mac OK, and I can connect via filesharing. It seems to be related to something in the HID that's just dropping out input devices one by one, and also one by one.as they're being used. One mouse and one keyboard is bluetooth, the other keyboard is ADB-USB, and the other mouse is a USB wireless dongle. The cintiq is USB. It's happened to me four times so far, in about three days. I've had this exact situation.
At first I thought it was related to the issue I've seen described by other users involving an external display - but I disconnected my external display and the issue continued to reoccur. I also use a bluetooth mouse (the Logitech MX Revolution, as Dana Siberia uses) and a USB keyboard. Sound continues to play, and the cursor continues to blink if it's in an application where that is appropriate, but eventually I cannot interact with my MacBook at all. (MacBook Pro (Retina, 13-inch, Late 2013), for reference.) The built-in trackpad is generally the last to fail, and so far I've been able to hit 'save' last-minute on MOST applications. But not always. I've had it happen about 10 times since Wednesday the 21st.
Sometimes the cursor will remain its usual arrow icon, and other times it will convert permanently to the 'pinwheel of patience' - which doesn't spin. I also originally thought it was an issue with web-browser displays (perhaps flash or even HTML5 strain), but I gave up last night when it was triggered by selecting a different photo for a contact in the contacts app. I'll certainly reset my SMC, but I'd love any additional information.
It's put a rather large crimp in my workweek. You need to led your unix disk management catch up. Jumping in right away can cause an issue with the Finder - its not the apps causing the issue - if you look at the console logs - one of them may show finder having a memory leak.
After you power up - open activity monitor and watch the disk activity until it flat-lines. Problem occurs with any level of the OS when the unix underpinnings of disk management needs to sort of defragment the disk. I now watch the activity monitor disk activity when I delete really old files - or rename things - and I don't shut down until it flatlines. Did not have the problem you are experiencing until I deleted some old stuff from 2012 - this is an issue that Apple doesn't recognize as existing. Hi Dana and Crayne16, I think your analysis is better than mine here.
Like you, 2 keyboards and mice (the laptop's built in keyboard and track pad and a USB apple keyboard and, like you, a Logitech cordless mouse (MX1100) with the Logitech USB dongle. You have me wondering if the Logitech driver for the mouse is in conflict with the OS (it hasn't been updated for Sierra). I'm convinced though that the problem involves a memory leak because it can take a while to manifest. I'll uninstall the driver and see if I still get issues. Get back to you soon. Yeah; after your first reply confirming that you also had a Logitech wireless mouse, I uninstalled the driver and reverted to a corded mouse.
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(Incidentally, the only one I had on-hand was a Logitech. It's been fine for about 5 hours, which is long enough that I should've had lots of problems by now.) I re-installed their updated driver - 3.9.5, the one posted around 4:21pm on 9/23 - and immediately back to crash central. Uninstalled, restarted, fine again.
(and this is with the USB keyboard plugged in and my external display as well.) So hopefully they'll keep at it; I'd really rather not get rid of my trusty Revolution. I may try the Revolution just without the LCC driver and let Apple's Plug n' Play drivers work - I used it like that for years. Both (Mac OS 10.12 Sierra) 'Mouses' in iMac (corded M500) and MacBook Pro (VX-Nano USB) locked up the whole system after a few minutes of surfing. Tried different browsers too. Had to just turn off to get started again. Tried SMC still.
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😟 Now, magic mouse on iMac & tracpad on MacBook. I had hoped the Logi Control Center 3.9.5 would be okay. I had no back button with the Sierra & VX Nano. The new 3.9.5 worked on both mouses! Then 😢 Logi wanted $30 to chat with mac expert a bit ago. Glad I checked here 1st!
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